Privacy Policy

Data Security

Industry-standard safeguards protect your information at every level.

Full Transparency

We clearly explain what we collect, why we collect it, and how it is used.

No Data Sales

We do not sell personal information as part of normal business operations.

Legal Compliance

All data practices comply with Arizona law and applicable federal regulations.

Apex Global Security collects information through multiple channels in the normal course of providing professional security services. The types of information we may collect include:

• Quote requests and service inquiries submitted through our website, by phone at 480-612-1828, or by email to [email protected]
• Employment applications, resumes, certifications, background check authorizations, employment acknowledgements, and supporting documents submitted through our Apply Now form or delivered in person
• Emergency service requests including property location, incident description, property ownership documentation, and emergency authorization records
• Contact form submissions including name, email address, phone number, company name, service type, and message content
• Training registrations, program enrollment information, and certification records associated with Apex Global Security training programs
• Uploaded files, documents, photos, and attachments submitted through any website form, including proof of ownership documents and identification records
• Customer communications including emails, phone call records, voicemails, text messages, and written correspondence
• Review and testimonial submissions voluntarily provided by clients or applicants
• Communication preferences including opt-in and opt-out records for email, SMS, and phone communications
• Website visit data including IP address, browser type, device type, operating system, pages visited, referral source, and session duration
• Cookie data and analytics information collected through standard website technologies and third-party analytics tools
• Consent and Authorization Records including electronic acknowledgements, electronic signatures, indemnity agreements, hold harmless acknowledgements, and authorization records submitted through the Apex Global Security Consent and Authorization Record System

Apex Global Security operates a Consent and Authorization Record System as part of its standard business and legal compliance practices. This system captures, stores, and retains the following categories of records:

• Quote request acknowledgements and service authorization records submitted through our Request a Quote and Emergency Request Quote forms
• Employment application acknowledgements, background check authorizations, and applicant consent records submitted through our Apply Now form
• Emergency service authorizations including property ownership documentation, indemnity agreements, and hold harmless acknowledgements required prior to emergency security deployment
• Training registration acknowledgements and program enrollment consent records
• Electronic signatures, checkbox acknowledgements, and form submission timestamps associated with any legally significant document submitted through our website
• Uploaded documents submitted as part of any authorization, verification, or application process
• Electronic communications consent records including opt-in confirmations for email, SMS, and phone contact
• Customer service records, contract acknowledgements, and service agreement records associated with active or former client accounts

Information collected by Apex Global Security is used exclusively for legitimate business purposes, including:

• Responding to service inquiries, preparing quotes, and delivering requested security services
• Processing employment applications, conducting background screenings, verifying certifications, and managing personnel records
• Coordinating emergency response deployments, verifying authorization records, and managing active security incidents
• Administering contracts, service agreements, client accounts, and ongoing service relationships
• Processing billing, invoicing, and payment transactions
• Scheduling and administering security training programs, certifications, and continuing education
• Communicating with clients, applicants, and partners by phone, email, or other channels consistent with stated communication preferences
• Publishing or displaying voluntarily submitted reviews and testimonials on our website or marketing materials, where consent has been provided
• Supporting internal business operations, quality assurance, incident documentation, and performance monitoring
• Maintaining security, preventing fraud, and protecting company, client, and employee assets
• Complying with applicable Arizona laws, federal regulations, licensing requirements, and legal obligations
• Retaining records as required by Arizona law, federal regulations, licensing standards, and standard business practice

As part of normal business operations, Apex Global Security retains business records for the duration required by applicable law, licensing regulations, and standard industry practice. Records that may be retained include Consent and Authorization Records, electronic acknowledgements, form submissions, uploaded documents, emails, electronic signatures, employment applications, employment acknowledgements, customer records, employee records, service records, emergency service authorizations, training records, and billing records. Records submitted through the Apex Global Security Consent and Authorization Record System — including indemnity agreements, hold harmless acknowledgements, background check authorizations, and emergency service authorization documents — are retained as legally significant business records and may not be subject to deletion requests where retention is required by law, contract, licensing obligation, or legitimate business necessity. Questions regarding specific record retention practices may be directed to [email protected] or by calling 480-612-1828.

Documents, photos, and files uploaded through any Apex Global Security website form — including proof of ownership documents, identification records, certifications, resumes, and supporting materials — are retained as part of the associated business record. Uploaded files submitted as part of an emergency service request, employment application, or authorization process are treated as components of the corresponding Consent and Authorization Record and are subject to the same retention practices. Apex Global Security does not use uploaded files for any purpose other than the specific business function for which they were submitted. For questions about a specific uploaded document, contact [email protected].

Our website may use cookies, web analytics tools, security monitoring technologies, and performance tracking systems to improve website functionality, understand visitor behavior, and maintain site security. Cookies are small data files stored on your device that help our website recognize returning visitors, remember preferences, and measure site performance. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). Third-party analytics tools may collect non-personally identifiable information such as browser type, device type, pages visited, time on site, and general geographic region. You may configure your browser to decline or delete cookies at any time, though some website features may not function as intended if cookies are disabled. We do not use tracking technologies to build advertising profiles or sell visitor data to third parties. For questions about our use of cookies or to request information about specific tracking technologies in use, contact [email protected].

When you submit a form, send an email to [email protected], or call 480-612-1828, you are consenting to receive a response through the same or similar channel. By submitting a quote request, employment application, training registration, or contact form, you acknowledge that Apex Global Security may contact you by phone, email, or other means to follow up on your submission. Communication preference records — including opt-in and opt-out records — are maintained as part of our Consent and Authorization Record System. If you wish to update your communication preferences or opt out of non-essential communications, you may do so by contacting us at [email protected] or by calling 480-612-1828. Opting out of non-essential communications does not affect our ability to contact you regarding active service agreements, pending applications, or legal and compliance matters.

Apex Global Security does not sell personal information as part of normal business operations. We may share information with the following categories of parties only when necessary to provide requested services, fulfill legal obligations, or operate the business:

• Approved technology and software service providers who support our website, communications, data storage, and business operations
• Payment processors and financial institutions used to process transactions and manage billing
• Legal authorities, law enforcement agencies, regulatory bodies, or courts when required by applicable law, valid legal process, or our Arizona DPS licensing obligations
• Insurance providers, risk management partners, and claims administrators
• Accounting, payroll, tax, and human resources service providers
• Licensed security contractors and subcontractors engaged to deliver security services on our behalf
• Background screening and verification service providers used in connection with employment applications

Apex Global Security implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal information is restricted to authorized personnel who require it to perform their job responsibilities. Sensitive records — including Consent and Authorization Records, uploaded documents, and employment records — are stored in controlled systems with access logging and restricted permissions. While no data transmission or storage system can be guaranteed to be 100% secure, we are committed to maintaining industry-standard protections appropriate for a licensed security services company operating under Arizona DPS License #1795490. If you have concerns about the security of information you have submitted, contact us at [email protected] or 480-612-1828.

Where permitted by applicable law, individuals may request access to, correction of, or deletion of certain personal information we hold. Requests related to employment records, customer account information, submitted documents, or communication preferences may be directed to our office in writing at [email protected] or by calling 480-612-1828. We will respond to verifiable requests within a reasonable timeframe consistent with our legal obligations. Please note that certain records — including Consent and Authorization Records, emergency service authorizations, employment application records, and other legally significant documents — may be retained regardless of deletion requests where retention is required by law, contract, licensing obligation, or legitimate business necessity. Apex Global Security will not discriminate against any individual for exercising their privacy rights where such rights are recognized under applicable law.

Apex Global Security reserves the right to update this Privacy Policy at any time to reflect changes in our operations, services, technology, or applicable law. Material changes will be reflected by an updated effective date at the top of this page. We encourage visitors to review this policy periodically. Continued use of our website or services following any update constitutes acceptance of the revised policy. For questions about any changes to this policy, contact [email protected] or call 480-612-1828.